Keepers of the grid ward off the helter-swelter

Friday, July 22, 2011 – Globe and Mail

Squiggly neon lines zag between shifting digits and along X-Y axes, projected onto a triptych of imposing black wall panels. Somewhere in the foreground, a computer emits a faint “whoop-whoop.”

Operators sit or stand in front of banks of monitors. Each computer looks like the PC in your office cubicle, if your PC controlled electricity supplies for the homes and businesses of 13.2 million people.

This, in an undisclosed location just west of Toronto, is the multitasking brain behind the largest energy grid in the country, during the hottest week of the year.

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